Front Desk Associate

Silver Stem Fine Cannabis Medical Recreational Dispensary • Littleton, CO

5d • Onsite

About The Position

The Silver Stem Fine Cannabis (SSFC) Front Desk Associate is the first representation of Silver Stem to our patrons when they enter our establishment. The SSFC Front Desk Associate has the direct opportunity to set the tone, embody our brand and culture and provide a comfortable environment guaranteeing our customers' return.

Requirements

• High School diploma or General Education Development (GED) required
• Must maintain current knowledge and adhere to all policies and regulations of the Colorado Marijuana Enforcement Division (MED), Colorado Department of Public Health and Environment (CDPHE), Health Insurance Portability and Accountability Act (HIPAA), and Total Management Inc.
• Experience in a similar capacity of front desk/office field
• Knowledge of basic computer functions and working on various software and programs
• Ability to multitask and prioritize assignments
• Good written and verbal communication skills
• Knowledge of Colorado marijuana laws, MED regulations, and CDPHE requirements
• Excellent computer troubleshooting, mathematical, language, problem-solving, and reasoning skills
• Proficient in Microsoft Office, PowerPoint, and Microsoft Excel
• Strong organization, multi-tasking, communication, and attention to detail
• Must be able to acquire MED Badge before beginning employment
• Must be able to lift 50 lbs. without assistance individually
• Must be able to sit, stand, stoop, crouch, reach and lift for extended periods of time

Nice To Haves

• Bachelor's degree preferred
• Previous marijuana industry experience is preferred, with priority given to candidates with experience in CO-licensed facilities
• Familiar with industry concepts, practices, and procedures
• Bilingual skills a plus

Responsibilities

• Patient intake (Dual and medical licensed locations only)
• Full understanding of our Primary Patient Program and its benefits
• Customer check-in
• Full understanding of our Silver Seeds membership program and its benefits
• Identification verification
• Proper phone and email etiquette
• Full understanding of SSFC’s Vendor and Visitor Check-in Protocol
• Assist with the completion of daily store operations
• Maintaining knowledge of basic company security requirements

Benefits

• medical
• vision
• dental (offered to full-time employees)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED