Full Time Front Desk Associate - East Windsor, NJ

Immediate Care Walk-In Management LLCHightstown, NJ
Onsite

About The Position

The Front Desk Associate greets patients, updates insurance information in the system, verifies and analyzes health insurance benefits, explains payment policies, answers phones, and other administrative tasks. This is a full-time position with a sign-on bonus and full benefits available.

Requirements

  • High school diploma; some college preferred
  • Medical assistant certification
  • Ability to maintain effective and organized systems to ensure timely patient flow
  • Ability to perform phlebotomy and administer injections
  • Knowledge of medical terminology
  • Exceptional customer service and phone etiquette

Responsibilities

  • Greet, register, instruct, and provide general assistance to patients.
  • Obtain demographic and financial information and enter into computer system.
  • Verify insurance eligibility and relay relevant information on payment policies and billing/collection processes.
  • Determine and collect co-pays, co-insurance, deductibles, past due balances and other patient financial responsibility and maintain and balance cash drawer.
  • Communicate with primary care providers and insurance carriers per patient request.
  • Answer telephone, take messages and return voicemails.
  • All other duties as assigned by Office Manager or Practice Administrator

Benefits

  • Sign on bonus
  • Full benefits
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