Part-time Front Desk Associate - West Hollywood

Myo•Santa Monica, CA

1d•Onsite

About The Position

We’re looking for a stellar part-time Front Desk Associate (FDA) to join our established and high-performing team at Myo West Hollywood! As one of the first faces our clients see, you’ll play a key role in delivering an elevated, seamless experience that keeps them coming back. FDAs will bring energy and hospitality to a clinic known for its vibrant community and expert care. You’ll help keep day-to-day operations running smoothly, support our clinicians, and ensure every client feels welcomed and empowered. If you’re passionate about people and love a fast-paced, wellness-driven environment, we’d love to meet you!

Requirements

1+ year in customer service or hospitality
Passionate about delivering great client experiences
Detail-oriented and takes pride in their environment
Confident communicator who can clearly explain services and value
Business-minded with an understanding of booking and client flow
Thrives in a fast-paced, dynamic setting
Curious, proactive, and solutions-oriented
Authentic, team-oriented, and comfortable speaking up
Prioritizes personal well-being to show up at their best

Responsibilities

Deliver exceptional, on-brand client service across phone, in-person, and written communication
Guide new clients through Myo’s services with clear, confident messaging
Manage and optimize clinic schedules, bookings, and waitlists
Accurately handle billing, claims, invoices, and client documentation
Keep the clinic clean, stocked, and running smoothly day-to-day
Support client follow-ups, marketing efforts, and business-driving initiatives
Collaborate with team members to ensure smooth shift transitions