Part Time Front Desk Associate

Cincinnati • Cincinnati, OH

4h • Onsite

About The Position

Ready to lead with confidence, grow your hospitality career, and get rewarded for your hard work? Join the Renaissance Cincinnati team as a Front Desk Associate. We’re looking for motivated, solution-focused individuals who are ready to lead by example, support an amazing front desk team, and deliver unforgettable stays to our guests - all while earning great pay, full benefits, and setting the stage for long-term career growth.

Requirements

• Natural leader with a passion for mentoring others.
• Hospitality pro who stays cool under pressure.
• Problem-solver who loves creating positive experiences.
• Organized, reliable, and ready to take initiative.
• Curious, driven, and eager to grow in the hotel industry.
• Team player who leads with respect, professionalism, and authenticity.

Nice To Haves

• Once you’ve proven your leadership skills at our property, you’ll have the opportunity to join the Task Force Team, where you’ll travel to other hotel properties across North America and the Caribbean. Stay at the hotel with room and meals covered. Provide leadership support, gain new experience, and showcase your expertise. Explore exciting destinations while growing your hospitality career.

Responsibilities

• Support and motivate the front desk team to deliver exceptional guest service, handle challenges with confidence, and keep the positive energy flowing.
• Greet guests warmly, manage check-ins, handle special requests, and resolve concerns - ensuring every guest feels valued from the moment they walk in.
• You’ll be the go-to person for escalated guest issues, team questions, and unexpected challenges - keeping calm, professional, and solution-oriented.
• Oversee daily front desk operations, ensure accurate reservations, manage room assignments, and handle cash and payment processes with precision.
• Work closely with housekeeping, engineering, and leadership to keep hotel operations running seamlessly.
• Whether it's assisting guests, jumping in during busy times, or rolling up your sleeves to help the team, you lead with heart and hustle.

Benefits

• Full Benefits Package - Medical, Dental, Vision.
• 401k with Company Matching.
• Marriott Global Hotel Discounts.
• Free Shift Meals.
• Incentives for Picking Up Extra Shifts & Going Above and Beyond.
• Employee Appreciation Rallies with Raffles & Monthly $300 Employee of the Month Bonus.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed