Front Desk Associate
About The Position
As a Gym Floor Associate, you will play a key part in creating a great place to work – and workout – for both your team and members. Empowered as a Mood Lifter, you will greet each of our members with ear-to-ear smiles, over-the-top enthusiasm and pretty much know everyone in the club by name. You will consistently go above and beyond to ensure high-quality service delivery. The PureGym Group is a leading gym operator headquartered in the UK, boasting over 600 locations and more than 2 million members worldwide. They are expanding into the United States with a commitment to providing high-quality, affordable gyms for everyone, everywhere. Their mission to inspire healthier nations has made them the UK's favorite gym, and now, an international success story. With their unique "Everybody Welcome" approach, they create a friendly, warm, and inclusive environment for all their employees and members.
Requirements
- Enthusiastic, energetic, friendly and personable
- Excellent verbal and written communication skills
- Able to lift and move gym equipment weighing 15-20 lbs frequently and 45 lbs occasionally
- Able to remain in a stationary position at the front desk for the majority of the workday
- World class customer service skills
- Works hard, multi-tasks and is a problem solver
- Passion for fitness
Responsibilities
- Greet every member and guest with enthusiasm and a smile
- Tour potential members around the club with the goal of signing up the person for a membership
- Sign members up for startup sessions with Blink Personal Trainers
- Answer phone calls in a professional and energetic manner
- Execute all opening/closing operational procedures to ensure the club runs smoothly
- Handle member requests and concerns with professionalism and a sense of urgency
- Actively participate in ensuring the club is spotless including frequent bending, lifting, and walking around the club to organize equipment and straighten up
- Maintain regular and punctual attendance
Benefits
- Career Advancement opportunities
- Complimentary gym membership
- Medical, Dental, and Vision plans, if work 30 or more hours on average weekly
- 401(k) Retirement savings plan
- Fun working environment!
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
