Front Desk Associate
Vacatia•Williamsburg, VA
•Onsite
About The Position
Vacation Village at Williamsburg is seeking a Front Desk Associate to join their resort team. This role is the first point of contact for guests, responsible for creating a warm and welcoming atmosphere and ensuring smooth front desk operations. The position offers a pay of $16/hr and operates on the AM shift from 7:00 am to 3:30 pm.
Requirements
- A friendly, dependable, and customer-focused personality
- Strong communication and multitasking skills
- Basic math skills and comfort handling payments
- Ability to stay organized in a busy environment
- Tech-savvy with a willingness to learn new systems
- Detail-oriented and trustworthy with guest information
- Flexibility to work weekends and holidays as needed
Nice To Haves
- Previous hospitality or customer service experience is a plus
Responsibilities
- Greet every guest with a smile and provide outstanding customer service from check-in to check-out
- Answer guest inquiries and resolve issues quickly and professionally
- Manage room assignments, reservations, and billing with accuracy
- Process payments and handle cash transactions confidently
- Review reservations and prepare for daily arrivals
- Maintain front desk procedures, including key control and registration audits
- Ensure confidentiality and security protocols are followed
- Collaborate with the team to keep operations running smoothly
- Take initiative and support various tasks as needed
Benefits
- Work in a welcoming, team-oriented resort environment
- Opportunities to grow within hospitality and resort operations
- Be part of creating memorable experiences for our guests every day
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
