Front Desk Associate

OTO Development•New York, NY

18d•Onsite

About The Position

The AC Hotel is looking for a Dynamic and Service oriented Front Desk Agent to join our award winning team. Hourly pay is eligible for overtime. Great benefits. A robust Sick and PTO package as well as monthly Food Vouchers and MetroCards. Marriott Experience Preferred - Must have Hotel Experience. We are pleased to announce a wonderful opportunity for a Front Desk Associate.

Requirements

You love working with people and will go above and beyond for each guests’ needs
You work well with others and enjoying working and being part of a team
You have excellent oral, written, and interpersonal communication skills
You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests
Must have Hotel Experience

Nice To Haves

Marriott Experience Preferred

Responsibilities

Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay
Work proficiently on the hotel’s electronic reservation system, as well as, other computer programs to ensure a seamless workflow
Handle all financial matters – including credit card and cash transactions – securely, accurately, and with the utmost integrity
Anticipate guests’ needs and go out of your way to maximize the guest experience
Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests