Front Desk Associate

Concord Hospitality Enterprises•Centennial, CO

2d•$18 - $19•Onsite

About The Position

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department is open 24/7….so each front desk role is as important as the others. Associates working the front desk are the key to the overall experience the guest will have. As a front desk associate you are the face of the hotel and the first interaction when guests enter the building. We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Requirements

Passion to serve others
Ability to interact with guests
Ability to handle phone system
Ability to process credit card transactions
Ability to administer guest payment policies
Knowledge of hotel emergency procedures

Nice To Haves

Experience in a hotel front desk role

Responsibilities

Processing credit card transactions
Handling phone system, transferring calls, reservations, etc.
Verify, balance and review hotel room availability
Perform Check-in and Check-out procedures
Administer guest payment policies
Maintain overall lobby appearance
Be versed in all hotel emergency procedures
Processing, folding, and assisting housekeeping with laundry

Benefits

Competitive Pay
Medical plans
Prescription discounts
Vision insurance
Dental insurance
401K Retirement Program with company contribution
Complimentary Hotel Room Night Program (7 free nights a year)
Group Life Insurance equal to annual salary
Voluntary Short and Long Term Disability Programs
Classroom training
Online training through Learning Management System (LMS)
Education Assistance Programs through University of Phoenix (5% off tuition, up to 9% for hospitality-related classes)