Front Desk Associate
Dave Wright Nissan Subaru•Hiawatha, IA
•Onsite
About The Position
Dave Wright Nissan Subaru is seeking a Front Desk Associate to operate their switchboard telephone system, route calls, and provide excellent customer service. This role involves communicating professionally with callers, providing basic information, and assisting with various administrative duties. The company emphasizes a strong set of core values including problem-solving, teamwork, accountability, growth, and commitment. They have been recognized as 'Best Dealership to Work For' multiple times and offer opportunities for internal promotion.
Requirements
- Excellent verbal and written communication skills
- Organizational skills
- Experience using Microsoft Office suite
- Ability to work effectively with customers, vendors, and employees, while multitasking
- Must be willing to submit to a drug screen & background check prior to employment
Responsibilities
- Operate a switchboard telephone system, routing phone calls to the proper departments
- Communicate with callers in a professional, friendly, and efficient manner, in order to minimize the amount of time customers spend on hold
- Provide basic information to callers who have general inquiries, while providing excellent customer service
- Be friendly, professional, courteous, and efficient when working with all customers and teammates
- Work with department managers on a daily basis
- Other administrative duties as assigned, including office work and data entry
Benefits
- Health, dental, vision, and life insurance
- Paid holidays, paid vacation, paid sick leave
- Five day work week
- 401k profit sharing
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
