Front Desk Associate (ASC)
TruVista Surgery Center - ASC (TVSC)•Troy, MI
•Onsite
About The Position
TruVista Surgery Center in Troy, MI is a state-of-the-art ambulatory surgery center specializing in ophthalmic procedures. The facility is designed for efficiency, comfort, and innovation—offering cataract, glaucoma, and oculoplastic surgeries with the latest technology. A strong fit for candidates who value teamwork, excellence in surgical outcomes, and a modern clinical setting.
Requirements
- High School Diploma or Equivalent Certificate
- Minimum 2 years of experience in a medical office/health care setting
- Minimum 2 years of health care insurance experience
- Strong computer knowledge and skills with a minimum typing speed of 30 WPM
- Strong desire to assist others and provide excellent customer service
- Must be highly dependable and organized
- Outstanding interpersonal skills
- An impeccably clean, polished, professional image
- The ability to learn quickly, retain training, problem solve and think independently
Nice To Haves
- Understanding of medical terminology
Responsibilities
- Displays high level of professionalism and gives superb customer service
- Obtains and reviews patient demographic and insurance information for accuracy
- Verifies insurance and collects copays, co-insurance, and outstanding balances
- Ensures all patient intake forms are signed and complete
- Answers patient communication pathways including multiple phone lines, Solution Reach Conversations Messaging Portal, and email/fax
- Schedules appointments
- Processes medical record requests per policies and procedures
- Coordinates with Surgical Staff to ensure optimal patient experience
Benefits
- Medical
- Dental
- Vision
- 401k w/ Match
- HSA/FSA
- Telemedicine
- Generous PTO Package
- Employee Discounts and Perks
- Employee Assistance Program
- Group Life/AD&D
- Short Term Disability Insurance
- Long Term Disability Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
