Front Desk Associate
About The Position
We are looking for someone who is able to work all shifts ($17/hr) and will be crossed trained in working overnight (11pm-7am). You will receive a pay differential ($19/hr) if/when you're scheduled to work overnight. If you have open availability, a welcoming personality, and are eager to learn then we encourage you to apply! This position involves assisting guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay. You will work proficiently on the hotel’s electronic reservation system, as well as, other computer programs to ensure a seamless workflow. You will also handle all financial matters – including credit card and cash transactions – securely, accurately, and with the utmost integrity. The role requires anticipating guests’ needs and going out of your way to maximize the guest experience, and working collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests.
Requirements
- You love working with people and will go above and beyond for each guests’ needs
- You work well with others and enjoying working and being part of a team
- You have excellent oral, written, and interpersonal communication skills
- You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests
- Open availability
- Welcoming personality
- Eager to learn
Responsibilities
- Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay
- Work proficiently on the hotel’s electronic reservation system, as well as, other computer programs to ensure a seamless workflow
- Handle all financial matters – including credit card and cash transactions – securely, accurately, and with the utmost integrity
- Anticipate guests’ needs and go out of your way to maximize the guest experience
- Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests
Benefits
- medical insurance options
- dental and vision insurance
- 401k with company match
- company provided life insurance
- tuition assistance
- paid time off
- paid holiday time
- travel discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
