Front Desk Associate

DSE Hockey Centers LP • Mansfield, TX

8d • Onsite

About The Position

Responsible for educating and assisting customers with all in-house programs as well as issuing rental skates, billing guests, and processing registrations. This position is not eligible for remote work.

Requirements

• Customer service-oriented, preferably with previous customer service experience
• Reliable Team Player
• Must be able to read and understand written instruction
• Ability to work nights, weekends, holidays, and special events

Nice To Haves

• First aid training is preferred

Responsibilities

• Greet and welcome each customer
• Record sales transactions, process registrations, and take payments
• Perform routine clerical duties, including answering phones, filing, and updating the program boards
• Maintain a clean environment for all guests and staff
• Enroll customers in hockey leagues and internal and public programming sessions
• Provide information on facility, entertainment, and sports options and facility rules and regulations
• Become familiar with and have a working knowledge of all in-house programs
• Ensure that all guests attending any public program sign an online waiver before participating in any program
• Assist with the setup and break down of on ice partition boards, nets, etc., when needed

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed