Front Desk Associate

LIV HOSPITALITY LLC•Rapid City, SD

10d•$15 - $16•Onsite

About The Position

Embark on a fulfilling career journey at AmericInn in Rapid City, SD, where you'll find a workplace that offers much more than just a job. At AmericInn, you'll discover an environment where teamwork, dedication, and passion for hospitality come together to create memorable experiences for Guests and Associates alike. Convenient Location: Situated conveniently with a bus stop across the street, commuting is hassle-free, making work-life balance more manageable. Strong Leadership: Benefit from solid leadership, providing guidance, support, and fostering a positive work environment. Open Communication: Experience an atmosphere of open and frequent communication, ensuring transparency and understanding throughout the team. Growth Opportunities: Whether aspiring to advance within the hotel or the broader company, numerous opportunities for personal and professional growth await ambitious individuals. ZayZoon Benefits: Enjoy the perks of ZayZoon, adding financial flexibility and convenience to your employment experience. Renovated Rooms: Be part of a dynamic environment where renovated rooms enhance the guest experience, providing satisfaction and pride in the work accomplished. Backed by LIV Hospitality: You'll thrive in your role with our comprehensive support and exclusive perks: Hotel Discounts: Enjoy reduced rates at LIV properties for your travels. Dining Deals: Get discounts on food and beverages at our outlets. WaTiki® Waterpark Passes: Enjoy family passes for WaTiki® Indoor Waterpark. Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks. Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access. AJ's Wicked Salon & Spa: Enjoy 10% off products and services. Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort. Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe.

Requirements

Must be 18 years or older.
Must have strong computer skills and ability to learn hotel property management system(s).
Ability to quickly learn front desk technical procedures, such as: check-in, check-out, selling skills, computer operations, telephone operations, etc.
Strong communication and listening skills and the ability to work and communicate effectively with the general public, employees, co-workers and with all levels of management.
Working knowledge of MS Office required, hotel property management systems a plus.
Proven ability to multi-task in a high volume work setting with strong attention to detail and deadlines.
Dependable with reliable transportation and the ability to work a flexible schedule.
Ability to stand for extended periods of time.

Nice To Haves

hotel property management systems a plus

Responsibilities

Responsible for making room reservations and checking guests in and out of the Hotel.
Issues room keys, Pamphlets, discount cards, etc.
Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel.
Ensures confidentiality, security and safety of hotel guests regarding Front Desk communications at all times
Arranges transportation for guests.
Compute bills, post charges, collects payment and makes change for guests.
Runs various reports - hand written and computer.
Maintain the cleanliness and neatness of the front desk and lobby area.
Wear a uniform up to property standards and nametag at all times on property.
Other duties may be assigned to meet business needs.