Front Desk Associate (Part-Time), Sunriver

PMP Management•Saint George, UT

5d•Onsite

About The Position

PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as Front Desk Associate, Sunriver, St. George, UT. This Part-time Front Desk Staff serve a crucial and critical role by being able to directly serve the residents of this SunRiver St George. The Front Desk Staff are responsible for a wide variety of administrative tasks such as greeting Residents, selling tickets, billing, answering phones, processing work orders, tracking facility usage, and more. This position is responsible for physical tasks such as setting up event rooms, moving tables and chairs, assisting with events, performing walkthroughs of facilities, and more. Physical tasks compromise 50% or more of this position.

Requirements

High School Diploma or GED required
A drive and passion to assist others
Ability to perform under deadlines and pressure combined with strong problem-solving skills
Ability to multi-task in a fast-paced environment
Motivated and self-starter
Ability to build rapport with residents, team members and vendors
Excellent written and verbal communication skills
Proficient in Microsoft Word, Excel, Outlook, and Windows
Able to carry and move items up to 30 lbs.
Ability to lift and move heavy furniture (tables, chairs, equipment) regularly.
Strong attention to detail and organizational skills.
Good communication and customer service skills.
Ability to work independently and as part of a team.
Flexibility to adapt to a dynamic schedule and handle multiple room turnovers daily.
Part-time 20-25 hours a week
Must be flexible to working weekends and evenings
Exceptional customer service

Nice To Haves

Front desk, hospitality or HOA experience highly desired

Responsibilities

Deliver extraordinary customer service to residents in a courteous, professional manner.
Assist residents with general questions including but not limited to billing, maintenance requests, reservations, and activity scheduling.
Professionally communicate with residents, team members and vendors in person, via e-mail or phone.
Field phone calls, assist realtors in accessing units.
Set up and take down tables, chairs, and event furnishings multiple times daily, according to event schedules and room layouts.
Assist with preparation, cleaning, and resetting of event and meeting spaces before and after each use.
Ensure all equipment and furniture are safely stored and maintained.
Monitor facility use to ensure compliance with established rules and guidelines.
Provide general oversight of common areas and rooms to ensure they remain tidy, functional, and presentable throughout the day.
Communicate with event coordinators and facility users to understand set-up needs as needed
Report any damage, maintenance needs, or safety concerns to the appropriate supervisor promptly.
Support other staff with facility-related duties as needed.