Front Desk Associate at Red Light Freedom

Allorasg • Colonial Heights, VA

21d • Onsite

About The Position

Red Light Freedom is seeking a friendly, organized, and dependable Front Desk Associate to be the welcoming face of our wellness studio. This role is essential in creating a positive client experience while keeping daily front office operations running smoothly. The ideal candidate enjoys working with people, thrives in a fast-paced environment, and is excited to be part of a growing wellness-focused business.

Requirements

• Strong interpersonal and communication skills
• Friendly, professional, and customer-service oriented
• Ability to multitask and stay organized in a busy environment
• Comfortable using computers, scheduling software, and payment systems
• Detail-oriented and able to maintain confidentiality
• Eagerness to learn about wellness services and client care

Nice To Haves

• Previous experience in an office, wellness, medical, or customer service setting is helpful but not required

Responsibilities

• Greet clients and create a warm, welcoming atmosphere
• Check clients in and out for sessions
• Schedule, confirm, and reschedule appointments
• Answer phone calls, emails, and general client inquiries
• Provide information about services, pricing, memberships, and promotions
• Process payments and assist with basic billing and package tracking
• Conduct client consultations and help guide them to appropriate services
• Prepare rooms between sessions and maintain a clean, organized studio environment
• Support opening and closing procedures, including light cleaning
• Assist the team with general administrative and operational tasks

Benefits

• Consistent Tuesday through Saturday schedule
• Supportive and positive work environment
• Opportunity to grow with an expanding wellness business
• Free Red Light Therapy
• Quarterly performance-based raises

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed