Front Desk Associate

Genesis Health Clubs•Evansville, IN

13d•$12 - $14•Onsite

About The Position

Genesis Health Clubs is looking for friendly, dependable, and energetic Front Desk Associates to join our team at Tri-State Athletic Club in Evansville. Our front desk team is at the center of the member experience. You’ll be one of the first people our members see when they arrive and one of the people they count on for assistance throughout their visit. We’re looking for individuals who enjoy working with people, bring a positive attitude to work, and take pride in providing outstanding customer service.

Requirements

Excellent customer service and communication skills
Dependable, punctual, and professional
Comfortable using computers and learning club systems
Ability to handle cash and credit card transactions
Ability to multitask in a busy environment
Ability to work well independently and as part of a team
Availability for evenings, weekends, and holidays as needed
Current CPR certification or willingness to obtain within 60 days of hire

Nice To Haves

Previous customer service, hospitality, retail, or front desk experience is preferred, but we're willing to train the right person with a great attitude and strong work ethic.

Responsibilities

Welcome and check in members and guests with a friendly, professional attitude
Assist members with questions about the club, programs, and amenities
Answer incoming calls, take messages, and direct calls appropriately
Process guest visits and basic member transactions
Build relationships with members and help create a welcoming club atmosphere
Maintain a clean, organized, and professional front desk area
Communicate member questions or concerns to the appropriate department
Follow club procedures and help maintain a safe environment
Respond quickly and appropriately when unexpected situations arise
Work together with other departments to provide an exceptional member experience