Front Desk Associate

Atrium Hospitality•Fort Worth, TX

1d•$17•Onsite

About The Position

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork. In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.

Requirements

Customer service experience – You’ve got the people skills and patience to keep things running smoothly.
High school diploma or equivalent – Because communication, math, and common sense are key.
Tech savvy enough to use hotel systems with confidence.
Able to lift 50 lbs and stay on your feet – This role keeps you moving, literally.

Nice To Haves

Experience in hospitality or leadership (preferred)

Responsibilities

Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike.
Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm.
Support and train new front desk team members.
Resolve guest issues quickly and professionally.
Help manage daily tasks like event sheet distribution, business center support, and keeping the lobby guest-ready.