Part Time Front Desk Associate - Weekends/Bilingual Spanish

Scenthound Allentown, PA•Allentown, PA
•Onsite

About The Position

This part-time role is ideal for a college or high school student who is passionate about dogs and building relationships with great dog parents. The Front Desk Associate is responsible for scheduling pups, safely transporting pups between the front and back of the Scenter, and ensuring a great client experience. The position is paid hourly but has performance incentives. As a Membership Sales Associate, you will be the first point of contact for customers, responsible for selling memberships, building relationships, and delivering an exceptional experience. This role is ideal for someone who is motivated, coachable, and eager to grow their skillset. Scenthound is a wellness-focused dog care company on a mission to help dogs live longer, healthier lives. Our North Star is to enrich the connection between people and their dogs. We offer membership-based wellness services that focus on a dog’s Skin, Coat, Ears, Nails, and Teeth (S.C.E.N.T.), ensuring they stay clean and healthy. Above all, dog safety is our top priority, and we are committed to creating a safe, stress-free experience for every dog in our care.

Requirements

  • Bilingual Spanish
  • Sales-driven mindset with a passion for helping customers make informed decisions
  • Proactive and coachable, with a desire to learn and grow in a fast-paced environment
  • Strong communication and people skills to engage with customers and build relationships
  • A passion for dog wellness and safety

Nice To Haves

  • Retail, hospitality, or membership-based sales experience is a plus

Responsibilities

  • Scheduling pups
  • Safely transporting pups between the front and back of the Scenter
  • Ensuring a great client experience
  • Driving membership sales by educating customers on the benefits of routine wellness care
  • Building strong relationships with dog parents and providing outstanding customer service
  • Promoting and scheduling first-time visits to introduce customers to our services
  • Maintaining a clean, organized, and professional front desk environment
  • Ensuring dog safety protocols are always followed to provide a stress-free experience for pets

Benefits

  • Free food & snacks
  • Free uniforms
  • Training & development
  • Competitive hourly pay plus commission and performance bonuses
  • A fast-growing company with leadership and growth opportunities
  • A supportive team environment with ongoing training and development
  • A chance to be part of a mission-driven company dedicated to dog wellness and safety
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