Overnight Front Desk Full-Time Associate

PLANET FITNESS • Fort Myers, FL

2d

About The Position

As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while helping maintain a clean, welcoming, and organized club environment. You will help ensure members have a positive experience by supporting smooth daily operations and keeping all areas of the club, including locker rooms and bathrooms, in top condition. This is a full-time overnight position in Tamiami, Fort Myers, Florida.

Requirements

• Strong communication and interpersonal skills.
• Basic computer skills.
• Positive attitude and a passion for helping others and maintaining a welcoming environment.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Ability to work flexible hours, including evenings and weekends.
• High school diploma or equivalent.

Nice To Haves

• Previous customer service experience is preferred.

Responsibilities

• Greet members and guests in a friendly, professional manner and help them feel welcome and valued.
• Assist members with questions about membership options, policies, gym services, and equipment usage, and direct them to appropriate resources.
• Check in members, keep the front desk organized, and handle membership-related transactions such as billing and renewals.
• Keep the front desk and surrounding areas tidy and maintain clean, stocked, and well-presented locker rooms and bathrooms.
• Explain Planet Fitness membership benefits to prospective members and encourage sign-ups for memberships, personal training, and other services.
• Collaborate with team members and management to achieve club goals, maintain a clean and safe environment, and provide excellent customer service.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED