About The Position

Myo is opening a new clinic in Manhattan Beach in October 2026 and is seeking a Front Desk Associate to join their founding team. This role is crucial in establishing the client experience and team culture from the outset. The Front Desk Associate will be one of the first points of contact for clients, responsible for creating a welcoming, seamless, and high-energy environment while managing the clinic's daily operations. The Manhattan Beach clinic will cater to individuals who prioritize movement, performance, longevity, and proactive healthcare.

Requirements

  • 1+ year in customer service or hospitality
  • Passionate about delivering great client experiences
  • Detail-oriented and takes pride in their environment
  • Confident communicator who can clearly explain services and value
  • Business-minded with an understanding of booking and client flow
  • Thrives in a fast-paced, dynamic setting
  • Curious, proactive, and solutions-oriented
  • Authentic, team-oriented, and comfortable speaking up
  • Prioritizes personal well-being to show up at their best

Responsibilities

  • Deliver exceptional, on-brand client service across phone, in-person, and written communication
  • Guide new clients through Myo’s services with clear, confident messaging
  • Manage and optimize clinic schedules, bookings, and waitlists
  • Accurately handle billing, claims, invoices, and client documentation
  • Keep the clinic clean, stocked, and running smoothly day-to-day
  • Support client follow-ups, marketing efforts, and business-driving initiatives
  • Collaborate with team members to ensure smooth shift transitions

Benefits

  • Complimentary Staff Treatment Sessions
  • 401k Program with a Company Match
  • Cell Phone Allowance
  • Select holiday closures
  • Sick time
  • Pet insurance
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