Front Desk Associate

Erickson Senior Living • Peabody, MA

57d • Onsite

About The Position

Our vibrant senior living community is looking for customer service professionals with solid administrative skills for part-time evening and weekend positions. As the first point of contact for residents, staff, and guests, you'll set the tone for a warm and welcoming experience. Brooksby Village is a beautiful 90-acre continuing care retirement community located in Peabody, Massachusetts, just minutes from Boston. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Brooksby Village helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Requirements

• Proficient in Microsoft Office (especially excel)
• Experience with multi-line telephone switchboard
• Experience and ability to multi-task independently in a fast paced environment
• Reception and Customer Service experience
• Ability to work holidays

Responsibilities

• Greet and direct our residents, visitors, and staff, handle questions and concerns efficiently
• Manage resident’s list, alphabetically and by resident apartment
• Responsible for logging all resident packages and notifying residents of a package pick-up via notice, assuring all mail is dispatched through U.S. Mail at the end of each day, sort and distributes all inter-office mail

Benefits

• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!
• Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones!

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed