Front Desk Associates, Park Avenue

Equinox • New York, NY

3d • Onsite

About The Position

Professionally greet members and guests, scan membership IDs upon entrance, answer phones professionally, respond to member questions, concerns, and discrepancies, and update member accounts if needed. Maintain an orderly and clean work area. Ability to work opening/closing/mid-day shifts and tour members. Provide the highest level of customer service to members, prospective members, and guests. Aid other departments with other related tasks.

Requirements

• Minimum of 1 year in customer service or related experience
• High school diploma/GED required or equivalent work experience
• Reliable, professional, computer literate, energetic, and friendly
• Must be friendly, vibrant, and outgoing
• Must be able to effectively communicate in person, via email, and via phone
• Must have a legal right to work in the United States.

Nice To Haves

• Preferably interested in health, fitness, and/or sports

Responsibilities

• Professionally greet members and guests
• Scan membership IDs upon members entrance
• Answer phones professionally
• Respond to member questions, concerns and discrepancies
• Update members’ accounts if needed
• Maintain an orderly and clean work area
• Ability to work opening/closing/mid-day shifts
• Ability to tour members
• Provide the highest level of customer service to members, prospective members, and guests
• Aid other departments with other related task

Benefits

• Competitive salary
• Benefits
• Industry leading commission opportunities for club employees
• Complimentary Club membership
• 30-50% discounts on all Equinox products and services including Personal Training, Private Pilates, Spa and Café’ services and Shop items

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED