Front Desk [STOCKTON]
North Florida Surgeons•Jacksonville, FL
•Hybrid
About The Position
As a Front Desk Associate, you will act as the first point of contact for our patients and set the tone for the visit through excellent patient care. You will be required to perform the necessary administrative responsibilities needed to create a smooth check in/out experience for patients.
Requirements
- Excellent verbal and written communication skills
- Excellent customer service skills
- Excellent organizational skills and attention to detail
- Ability to multi-task and function well in a high-paced and at times stressful environment
- High School Diploma or equivalent
Nice To Haves
- Healthcare receptionist experience preferred
Responsibilities
- Schedule appointments, coordinating ancillary testing when necessary and ensuring pre certs and prior authorizations are received.
- Make appointments, cancel, reschedule and handle no-show appointments
- Greeting patients, verifying all demographic information, verify insurance
- Collect copayments, deductibles and coinsurance and provide receipts
- Data entry & record keeping
- Communicate with patients, physicians and staff
- Maintain inventory of medical products and office supplies
- Maintain a neat, clean waiting room
- Oversees record keeping for and destruction
- Assists satellite offices, some travel may be required
- Comply with HIPPA confidentiality standards
Benefits
- Paid Time Off & Paid Holidays
- Medical, Dental & Vision
- STD & LTD
- 401k & Profit Sharing-After 1 year
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
