Part Time Front Desk Associate (Weekend Swing Shift)

Action Property Management • Dallas, TX

8d • Onsite

About The Position

Action Property Management, a leader in homeowner's association management for four decades, is seeking a Part Time Front Desk Associate for a weekend swing shift. Founded in 1984, Action has grown to become the largest privately owned HOA management company in the West, serving over 300 communities with a team of nearly 900 dedicated employees. This role is crucial in representing the company and the Association by providing exceptional customer service and ensuring resident satisfaction. The schedule for this position is Saturday and Sunday, from 3:00 p.m. to 11:00 p.m.

Requirements

• Must be at least 18 years of age
• Successfully pass a pre-employment background check and drug screening
• Minimum of a High School Diploma or equivalent
• At least 6 months of customer service experience
• Polished and professional appearance and demeanor
• Upbeat and positive team player attitude
• Strong judgment and solutions-oriented
• Proactive customer service approach

Nice To Haves

• Hospitality, luxury retail or fine dining experience is preferred
• Hospitality Management college students or recent graduates are highly desired

Responsibilities

• Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
• Maintain the appearance of the front desk area, lobby, and main elevators
• Monitor lobby activity and maintain access control
• Provide concierge services
• Complete Daily Activity Report
• Answer and direct incoming phone calls
• Receive and distribute resident parcels
• Address resident and guest concerns and questions
• Demonstrate strong understanding of the association's governing documents

Benefits

• Comprehensive health benefits and paid time off package for qualifying employees
• Exclusive employee discounts through ADP Marketplace
• On-going hospitality and property management training
• Opportunities for career growth and advancement
• Medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members
• Generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED