Front Desk Associates, Studio City

Equinox • Los Angeles, CA

2d • Onsite

About The Position

Equinox is seeking Front Desk Associates for its Studio City location. This role involves providing a high level of customer service to members and guests, managing front desk operations, and contributing to the overall member experience in a state-of-the-art facility located in The Shops at Sportsmen's Lodge.

Requirements

• Minimum of 1 year in customer service or related experience preferred
• High school diploma/GED required or equivalent work experience
• Reliable, professional, computer literate, energetic, and friendly
• Must be friendly, vibrant, and outgoing
• Must be able to effectively communicate in person, via email, and via phone
• Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height
• Must be able to perform pushing, pulling and lifting up to 50lbs at a time
• Must have a legal right to work in the United States.

Nice To Haves

• Preferably interested in health, fitness, and/or sports

Responsibilities

• Professionally greet members and guests
• Scan membership ID’s upon members entrance
• Answer phones professionally
• Respond to member questions, concerns and discrepancies
• Update members’ accounts if needed
• Maintain an orderly and clean work area
• Ability to work opening/closing/mid-day shifts
• Ability to tour members
• Provide the highest level of customer service to members, prospective members, and guests
• Aid other departments with other related tasks

Benefits

• Competitive salary
• Benefits
• Industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED