Front Desk Associate
About The Position
Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. Hand and Stone Massage and Facial Spa, located in Hand & Stone - Fleming Island/Gainesville/Naples/Estero, is seeking a Front Desk Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!
Requirements
- Having a high school diploma or equivalent is required
- Must be 18 years old or older
- Must be exceptionally organized and have great attention to detail
- Must be a strong team player with the ability to work independently with minimal supervision
Nice To Haves
- Detailed knowledge of the menu of services – don’t worry, we’ll train you!
- Capable of working flexible hours
- Effectively communicate sales, promotions, and service options with clients
- Bring a positive and energetic attitude
Responsibilities
- Meet membership sales goals
- Have excellent customer service to members and guests, while building relationships that last
- Uphold spa cleanliness standards
- Answer phones, schedule appointments, and file documents
- Perform various other duties as assigned
Benefits
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Bonus based on performance
- Dental insurance
- Employee discounts
- Free uniforms
- Company parties
- Flexible schedule
- Competitive Compensation - hourly wage PLUS commissions.
- Contests - do you want to put your sales skills to the test? See what we have in store!
- Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
- Ongoing Training - We are ALWAYS learning and improving.
- Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
- Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
- Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
