Front Desk Associate

Atrium Hospitality•La Vista, NE

9d•$17 - $18•Onsite

About The Position

The Front Desk Associate role at La Vista Embassy Suites involves overseeing front desk operations and serving as a key problem-solver for guests and team members. This position requires handling guest check-ins and check-outs efficiently and with a high level of customer service. The associate will also be responsible for supporting and training new front desk team members, resolving guest issues professionally, and managing daily tasks such as event sheet distribution, business center support, and maintaining the lobby's appearance. Atrium Hospitality emphasizes a culture of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork, aiming to create an environment where everyone thrives and exceptional guest experiences are delivered.

Requirements

Customer service experience – You’ve got the people skills and patience to keep things running smoothly.
High school diploma or equivalent – Because communication, math, and common sense are key.
Tech savvy enough to use hotel systems with confidence.
Able to lift 50 lbs and stay on your feet.

Nice To Haves

Experience in hospitality or leadership

Responsibilities

Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike.
Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm.
Support and train new front desk team members.
Resolve guest issues quickly and professionally.
Help manage daily tasks like event sheet distribution, business center support, and keeping the lobby guest-ready.