Front Desk Associate

Atrium Hospitality • Fort Collins, CO

17d • Onsite

About The Position

The Front Desk Associate will oversee front desk operations and step in as the go-to problem solver for guests and teammates alike. This role involves handling guest check-ins and check-outs with accuracy, warmth, and charm. The associate will also support and train new front desk team members, resolve guest issues quickly and professionally, and help manage daily tasks such as event sheet distribution, business center support, and maintaining the lobby's guest-readiness.

Requirements

• Customer service experience
• High school diploma or equivalent
• Tech savvy enough to use hotel systems with confidence
• Able to lift 50 lbs and stay on your feet

Nice To Haves

• Experience in hospitality or leadership

Responsibilities

• Oversee front desk operations
• Handle guest check-ins and check-outs
• Support and train new front desk team members
• Resolve guest issues quickly and professionally
• Manage daily tasks like event sheet distribution, business center support, and keeping the lobby guest-ready

Benefits

• 401(k) plan with company match
• Medical insurance options
• Dental insurance options
• Vision insurance options
• Paid Time Off & Vacation
• Atrium Traveler and brand discount programs
• DailyPay
• Wellness programs
• Tuition reimbursement
• Exclusive discounts on favorite brands and services
• Community service and volunteer programs

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED