Front Desk Associate

Coastal Health • OP, FL

2d • Onsite

About The Position

Coastal Health Primary Care is a patient-focused practice dedicated to providing exceptional healthcare services to our community. We are seeking a friendly, organized, and dependable Front Desk Receptionist to join our team and serve as the first point of contact for our patients.

Requirements

• Proficiency with computers and EMR systems
• High school diploma or equivalent required
• Minimum 1-3 years experience in the medical field preferred.
• Multi-tasking
• Flexibility
• Telephone Skills
• Customer Service
• Time Management
• Organization
• Attention to Detail
• Scheduling
• Word Processing
• Professionalism
• Quality Focus
• Team driven attitude
• ability to work in a fast-paced environment
• reliable transportation

Nice To Haves

• Previous medical office or front desk experience preferred
• Knowledge of medical scheduling and insurance verification is a plus
• Strong communication and customer service skills

Responsibilities

• Greet and check in patients with professionalism and compassion
• Answer and route incoming phone calls
• Schedule, confirm, and manage patient appointments
• Verify insurance information and collect copays
• Maintain accurate patient records in the electronic medical record (EMR) system
• Process patient paperwork and correspondence
• Coordinate with clinical staff to ensure smooth patient flow
• Perform general administrative and clerical duties

Benefits

• Competitive pay based on experience
• Paid time off
• Health benefits
• Supportive team environment
• Opportunity for growth within the practice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED