Front Desk Associate
Mindful Health Solutions•San Francisco, CA
•$21 - $23•Onsite
About The Position
We are seeking a compassionate and organized Front Desk Associate to serve as the first point of contact for our mental health clinic. This role is essential in creating a welcoming, safe, and professional environment for clients seeking mental health services.
Requirements
- 1-2 years experience in a similar healthcare administrative role.
- Excellent interpersonal and communication skills.
- Compassionate and patient-focused approach.
- Basic understanding of mental health conditions and treatments.
- Ability to work in a fast-paced, dynamic environment.
Responsibilities
- Greet clients warmly and professionally upon arrival, ensuring they feel welcomed and at ease
- Check in clients for appointments, verify insurance information, and collect necessary documentation
- Answer phone calls, schedule appointments, and respond to inquiries with sensitivity and discretion
- Manage cancellations and reschedules efficiently while maintaining optimal provider schedules
- Maintain strict confidentiality in accordance with HIPAA regulations at all times
- Greets patients as they arrive and leave the office
- Process credit card payments and credits
- Professionally possess thorough knowledge of each physician's services, requirements, and approaches
Benefits
- The employee may be eligible for bonuses and other forms of compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
