Front Desk Assistant

National Star Services • Palatine, IL

20h

About The Position

The Front Desk Assistant helps create a welcoming experience for residents and guests while supporting daily front desk operations. The role includes receiving and distributing packages, recording package activity using an iPad, coordinating with security, maintenance, and management, and completing shift reports and incident documentation. The assistant also follows company procedures and uses company applications for scheduling and basic reporting.

The schedule is Monday through Friday, 12:00 p.m. to 8:00 p.m. (40 hours per week). Pay is $16.00 per hour, paid biweekly. The position is in Palatine, Illinois.

Requirements

• Bilingual proficiency in English and Spanish.
• Friendly and professional communication skills.
• Ability to follow instructions and work as part of a team.
• Reliable transportation to ensure punctuality.
• Background check and drug test will be conducted.

Nice To Haves

• Previous experience in front desk, customer service, or a similar role is preferred.

Responsibilities

• Welcome and assist residents and guests in a friendly and professional manner.
• Receive, organize, and distribute packages, including items weighing approximately 10–50 pounds.
• Use an iPad to receive, track, and record packages.
• Work with security, maintenance, and management when needed.
• Complete basic shift reports and document incidents.
• Follow instructions and company procedures.
• Use company applications for scheduling and basic reporting tasks.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed