Front Desk Assistant (PT), CPRN13534SS

College of DuPage

1d•Onsite

About The Position

The Front Desk Assistant will be responsible for answering incoming calls, directing calls to appropriate sources, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties. This position provides general office support with a variety of clerical activities and related tasks.

Requirements

High School Diploma or GED required.
1 year of office experience required; knowledge of administrative/clerical procedures; customer services required.

Nice To Haves

Associates Degree with some office technology/business courses included preferred.
2 or more years of office experience preferred; knowledge of administrative/clerical procedures; customer services preferred.

Responsibilities

Answer multi-line telephone, screen and direct calls; provide information to callers; record and distribute messages to administrators, faculty, and staff; greet persons approaching desk, direct to correct destination, and schedule appointments.
Provide general administrative and clerical support; prepare correspondence and documents as needed.
Monitor and maintain office equipment; maintain an organized reception area, supply storage room, and workroom; maintain communication with student employees; maintain general office files (at desk and in common areas).
Manage office supply inventory; responsible for processing work orders and purchase requisitions as needed; accept deliveries and disseminate to proper individuals; sort and distribute mail and deliveries.
Responsible for verifying student information while maintaining student privacy/confidentiality according to FERPA guidelines.
Maintain an in-depth knowledge of College policy by reviewing Administrative Procedures and Board Policies; cultivate inter-departmental relationships to facilitate requests made of other departments.
Update procedure manuals.
Other duties as assigned.