Front Desk Aid

Mercer University • Atlanta, GA

21d • Onsite

About The Position

Campus Health Atlanta is seeking an outgoing student to help at the front desk in the clinic. Located in the Sheffield building, room 206.

Requirements

• Exceptional customer service skills and phone etiquette
• Must be well-spoken
• Ability to maintain calm under pressure
• Commitment to attendance and reliability
• Commitment to timely communication with supervisor for any needed schedule changes
• Adherence to HIPAA requirements for the privacy of patient information

Responsibilities

• Greet patients upon entrance to the clinic
• Answer incoming calls
• Schedule appointments
• Verify insurance before the appointment visit or at the time of appointment
• Call patients as needed for follow-up, no-show appointments, etc.
• Check patients in for the appointment and out after the appointment
• Ensure all required patient demographic, contact, pharmacy, insurance, and other information is up-to-date in the chart upon patient arrival to the clinic
• Scan documents into charts
• Other duties as needed by supervisor

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed