Embassy Suites Dulles Front Desk Agent Part-Time

Remington Hospitality•Herndon, VA

4d•$17 - $19•Onsite

About The Position

Embassy Suites is seeking a Part-Time Front Desk Agent to join their team. This role involves greeting and assisting guests cordially and professionally during check-in and check-out, managing reservations, and handling all financial transactions accurately. The ideal candidate will have a strong work ethic, be a team player, and be able to work flexible hours.

Requirements

High work ethic and self-initiative
Ability to work in a standard office environment.
Prolonged periods of sitting at a desk and working on a computer (6-8 hours a day).
Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
Ability to communicate effectively verbally and in writing.
Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
Ability to hear and participate in conversations and meetings, use phone and/or headset.

Nice To Haves

Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Responsibilities

Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.
Assist in pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently know how and where to post all charges.
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
Review any reservations with special requests and work to block rooms accordingly.
Take same day reservations in approximately 2 minutes.
Follow cancellation procedures and relocation procedures when necessary.