Front Desk Agent - Fairfield Inn and Suites, Wentzville MO

Midas Hospitality•Wentzville, MO

2d•Onsite

About The Position

Midas Hospitality is seeking a reliable and professional individual to join our team as a Part Time Front Desk Agent at Fairfield Inn & Suites in Wentzville, MO. The role is best suited for someone who is organized, dependable, and comfortable interacting with guests. No prior hotel experience is required, as full paid training is provided, but a strong work ethic and responsibility are essential. The Front Desk Agent will be responsible for running the front desk during their shift and serving as the main point of contact for guests, often working independently. The ability to stay focused, think through situations, and keep things on track is important.

Requirements

Reliable and professional individual
Ability to work the front desk with confidence and minimal supervision
Organized, dependable, and comfortable interacting with guests
Strong work ethic and responsibility
Weekday and weekend availability required
Communicates clearly and professionally
Can work independently and use initiative to solve guest issues
Able to deliver excellent guest service

Nice To Haves

Previous customer service experience (retail or food service is a plus, but not required)

Responsibilities

Welcome guests, complete registration procedures, assign accommodations, issue room keys, and provide directions and hotel information
Maintain accurate records of room availability, reservations, and guest accounts
Ensure all required documentation and transactions are properly completed
Perform end-of-day closeout procedures
Generate and review daily reports
Process reservations, including creating, confirming, and canceling bookings
Accurately handle cash, receipts, guest accounts, and credit transactions, ensuring all financial records are balanced