Front Desk Agent - Moxy San Diego Gaslamp
About The Position
Our team is looking to add an energetic Front Desk Agent to join the Moxy San Diego Downtown team. As the face of the hotel, you'll create memorable first impressions by delivering a fun, authentic, and engaging guest experience while managing all aspects of the front desk. From check-in to check-out, you'll serve as a key point of contact for guests, ensuring every stay reflects Moxy's playful personality and exceptional hospitality. To be successful in this role, you should have a positive attitude, strong communication skills, and a passion for creating genuine guest connections. You must be able to multitask, solve problems with confidence, and thrive in a fast-paced environment while maintaining professionalism and delivering service with personality. This position may require flexible scheduling availability.
Requirements
- Highly motivated team player with strong initiative and desire for achievement
- Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
- Ability to work well in stressful situations
- Readily available and approachable for all guests while providing excellent guest service
Responsibilities
- Check-in/Check-out hotel guests
- Process all payments according to established hotel requirements
- Provide information and assistance to all guests and vendors
- Prepares all necessary reports during each shift for the management team
Benefits
- Healthcare including Medical, Dental, and Vision Insurance
- HSA & FSA plans available!
- Dependent care FSA
- Identity Theft Protection Insurance
- Commuter benefits including transit & parking
- Pet Insurance
- PTO and Payroll Incentives for Annual Wellness Exams
- Employee Assistance Program
- Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
- Paid Sick and Vacation Time
- Family Leave
- 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution
- Incentive based bonus program
- Free room nights at our hotels and employee discounts within your hotel brand
- Discounts for friends and family within your hotel brand
- Team Member recognition and bonus
- Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
- Career Growth through our in-house training program with a path personalized to your desired goals
- Referral bonus program to ANY of our locations
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
