Front Desk Agent - Hotel Experienced Preferred
About The Position
We are seeking a Front Desk Agent to join the team at the Fairfield Inn & Suites Snyder, TX. As part of our organization, you will join a company that takes pride in delivering exceptional Marriott guest service, valuing our associates as our greatest asset, and providing strong returns to our business partners and owners. The ideal candidate will be able to work independently while consistently delivering outstanding Marriott‑standard guest service. This role requires adherence to basic accounting procedures to ensure accuracy and compliance with hotel policies. Maintaining guest safety and security is essential, and the Front Desk Agent plays a critical role in ensuring every guest enjoys a pleasant, safe, and secure stay.
Requirements
- Ability to work independently
- Consistently deliver outstanding Marriott-standard guest service
- Adherence to basic accounting procedures
- Maintaining guest safety and security
Nice To Haves
- Hotel Experienced Preferred
Responsibilities
- Welcoming guests
- Answering questions
- Offering recommendations about the hotel and local area
- Ensuring all interactions reflect Marriott's service expectations
- Achieving and exceeding key Marriott metrics-such as Intent to Recommend and Elite Appreciation-through positive guest survey results
- Recognizing and rewarding Marriott Bonvoy members
- Enrolling new members to meet or exceed required quotas
- Adhering to basic accounting procedures
- Maintaining guest safety and security
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
