Front Desk Agent - 3rd Shift, Part Time

Six Flags Entertainment Corporation•Sandusky, OH

4d•Onsite

About The Position

At Cedar Point, work is FUN! Working as a Front Desk Agent - 3rd Shift, means you will provide exceptional service to all guests staying at Sawmill Creek Resort. You’ll also contribute to an amazing guest experience at Sawmill Creek. Greet every guest with a positive attitude and smile, assist guests with check-in and check-out, collect payments, sell tickets to Cedar Point and other various add-ons, answer questions in person and over the phone. Act as Manager on Duty (MOD) of Sawmill Creek Resort overnight. Learn and utilize the hotel Property Management System.

Requirements

Must be able to work 3rd shift.
Ability to learn and use the hotel Property Management System (Opera).
Ability to work nights, weekends, and holidays to meet business needs.
Ability to remain calm during emotionally charged situations.
Ability to stand for long periods of time.
Ability to pass a mandatory (or random) drug test, per Company Policy, unless prohibited by state or provincial law.
Must be 18+.
Ability to pass a background check.

Responsibilities

Ability to work 3rd shift
Ability to maintain guest information, including credit card information, in a secure and confidential manner.
Ability to check guests into and out of the hotel, sell tickets, and answer guest questions.
Ability to solve guest related concerns in a positive and professional manner.
Maintain open communication with other shifts and Front Office Manager.
Provide guest service according to Six Flags standards when serving the guest or working with subordinates.
Maintain cleanliness and safety in assigned work area and perform all duties in compliance with Six Flags Safety Guidelines.
Meet Six Flags attendance requirements.
Other duties as assigned.