Weekend AM Front Desk Agent

Four Points by Sheraton • Farmington Hills, MI

3d • $15 - $17 • Onsite

About The Position

We are looking for a friendly, reliable, and professional Weekend AM Front Desk Agent to join our hotel team. This position is ideal for someone who enjoys working with people and providing excellent guest service in a welcoming hotel environment.

Requirements

• Excellent customer service and communication skills
• Friendly, dependable, and professional demeanor
• Ability to multitask and remain calm in a busy environment
• Basic computer skills and ability to learn hotel front desk software
• Must be available Saturday and Sunday mornings and reliable with attendance

Nice To Haves

• Previous hotel or customer service experience preferred, but not required

Responsibilities

• Welcome and assist guests with a warm, professional attitude
• Complete guest check-ins and check-outs accurately and efficiently
• Answer phone calls, emails, and guest questions
• Handle guest requests and resolve concerns promptly and courteously
• Process payments and maintain accurate front desk records
• Monitor the lobby and maintain a clean, organized front desk area
• Communicate important information with housekeeping and other hotel departments
• Assist with morning operations and ensure a smooth transition to the next shift
• Follow hotel policies and procedures to ensure guest safety and satisfaction

Benefits

• Employee discounts
• Consistent weekend morning schedule
• Friendly and supportive work environment
• Hotel industry experience and opportunities to learn

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed