Hampton Inn Blue Ash, Ohio Front Desk Agent

Rainmaker Team • Blue Ash, OH

1d • Onsite

About The Position

We are seeking a friendly, professional, and customer-focused Front Desk Associate to join our hospitality team. The ideal candidate will provide exceptional guest service, maintain a welcoming atmosphere, and support daily front desk operations efficiently.

Requirements

• Previous front desk, customer service, or hospitality experience preferred
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Basic computer knowledge and ability to learn hotel systems
• Professional appearance and positive attitude
• Ability to work flexible schedules, including weekends and holidays

Responsibilities

• Greet and welcome guests with professionalism and courtesy
• Check guests in and out efficiently
• Answer phone calls and respond to guest inquiries
• Handle reservations, payments, and room assignments
• Resolve guest concerns promptly and professionally
• Maintain accurate records and front desk reports
• Coordinate with housekeeping and maintenance teams
• Ensure lobby and front desk areas remain clean and organized

Benefits

• Competitive pay
• Supportive work environment
• Career growth opportunities
• Employee discounts and benefits (if applicable)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed