Front Desk Agent -Seasonal-Full Time, Part Time-On call
StepStone Hospitality•Portland, ME
•Onsite
About The Position
Doubletree Hotel Portland is managed by Stepstone Hospitality and is seeking a Front Desk Agent who is able to work Full time, Part Time or on call this season. The ideal candidate must be dependable, friendly, like to stay busy, and be personable. Previous hotel experience is preferred.
Requirements
- Must be able to work weekends and holidays
- Dependable
- Friendly
- Likes to stay busy
- Ongoing
- Personable
- Able to multi-task
- Ability to accurately use various office software.
Nice To Haves
- Previous Hotel experience preferred.
Responsibilities
- Register and assign rooms to guests.
- Issue room key and escort instructions to Guest Service Agent or directly to guest.
- Sort, and track incoming mail and messages.
- Transmit and receive messages using all communication avenues.
- Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
- Keep record of room availability and rate.
- Compute bill, collect payment, and make change for guests.
- Make, confirm, and cancel reservations via all communication avenues.
- Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable.
- Make reservation, transportation, or entertainment reservations for guest.
- Deposit guest valuables in hotel safe deposit box.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
