Front Desk Agent - TownePlace Suites by Branchburg

BLH Management Group, LLC • Branchburg Township, NJ

4d • $17 - $17 • Onsite

About The Position

The moment a guest walks through our doors, everything begins with you. As a Front Desk Agent, you set the tone for the entire stay. Your smile, professionalism, and attention to detail can turn a simple check-in into a memorable experience. If you thrive in a fast-paced environment and love creating positive moments for others, this is your opportunity to make every stay exceptional.

Requirements

• Prior customer service experience required
• Flexible availability including AM/PM shifts, weekends, and holidays
• High school diploma or equivalent
• Strong attention to detail with the ability to compile facts and figures
• Ability to lift, pull, or push moderate weight (minimum 20 lbs; occasionally up to 50 lbs)
• Clear and professional communication skills in person and over the phone
• Strong command of English (speaking, reading, and writing)
• Comfortable operating hotel systems and general office equipment

Nice To Haves

• hotel experience preferred

Responsibilities

• Serve as the welcoming face of the hotel, delivering outstanding guest service
• Work confidently in a fast-paced, high-interaction environment
• Anticipate guest needs and respond with urgency and care
• Handle check-ins, check-outs, reservations, and guest inquiries
• Maintain accuracy with transactions, reporting, and hotel systems
• Create meaningful guest connections that drive satisfaction and loyalty

Benefits

• Medical benefits for Full-Time Associates
• 401(k)
• Flexible schedules
• Teammate Assistance Fund
• Competitive wages
• A fun, energetic work environment
• Advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED