Hotel Front Desk Agent-Hotel experience preferred
About The Position
CUSA, LLC, a nationally recognized leader in hotel management, is seeking a Front Desk Agent for the dual-branded Choice Hotels MainStay Suites & Sleep Inn in Newnan, GA. By joining our organization, you will become part of a team committed to delivering exceptional guest experiences, valuing our associates as our greatest asset, and consistently providing outstanding results for our owners and business partners. The Front Desk Agent plays a critical role in creating a welcoming, safe, and secure environment for our guests. This position is responsible for delivering superior customer service while efficiently managing front desk operations. Key responsibilities include assisting guests with inquiries, offering knowledgeable recommendations about the hotel and surrounding area, and ensuring all duties are performed in accordance with established company policies and procedures. This property operates under the Choice Hotels brand standards and utilizes the Choice Advantage PMS system.
Requirements
- Flexibility in scheduling, including availability to work weekends and varying shifts based on business demands
Nice To Haves
- Hotel experience preferred
Responsibilities
- Assisting guests with inquiries
- Offering knowledgeable recommendations about the hotel and surrounding area
- Ensuring all duties are performed in accordance with established company policies and procedures
- Delivering superior customer service
- Efficiently managing front desk operations
- Creating a welcoming, safe, and secure environment for guests
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
