Afternoon Front Desk Associate
Sandpoint Hotel & Suites•Sandpoint, ID
•Onsite
About The Position
Sandpoint Hotel & Suites is looking for a dedicated Front Desk Agent to join their team in the heart of downtown Sandpoint. This role requires an organized, customer-focused individual ready to take the lead in a fast-paced hospitality environment. The Front Desk Agent will be responsible for welcoming guests, providing exceptional customer service, handling inquiries and concerns, and ensuring smooth front desk operations during their shift.
Requirements
- Strong communication and problem-solving skills.
- Ability to multitask, prioritize, and work independently.
- Reliable, punctual, and adaptable in a team environment.
Nice To Haves
- Knowledge of the Sandpoint area and local attractions is a bonus.
Responsibilities
- Welcome guests and provide exceptional customer service during check-in, check-out, and throughout their stay.
- Handle guest questions and resolve concerns in a professional and timely manner.
- Monitor and maintain smooth front desk operations during shift hours.
- Perform daily front desk duties including reservations, answering phones, and processing payments.
- Support additional front desk and hospitality duties assigned by management.
- Work closely with housekeeping and maintenance teams to ensure guest satisfaction.
- Support additional front desk and hotel duties as assigned by management.
Benefits
- Competitive pay based on experience.
- PTO
- 401(k) program
- Supportive and collaborative team environment.
- Opportunities for growth within the hospitality industry.
- The chance to work in beautiful downtown Sandpoint, Idaho.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
