Front Desk Agent - Fairfield Inn Wentzville

Midas Hospitality•Wentzville, MO

4d•Onsite

About The Position

Midas Hospitality is seeking a reliable and professional individual to join our team as a Part Time Front Desk Agent at the Fairfield Inn & Suites in Wentzville, MO. This role is best suited for someone who is organized, dependable, and comfortable interacting with guests. The position requires the ability to work at the front desk with confidence and minimal supervision. While no prior hotel experience is required, as full paid training is provided, a strong work ethic and responsibility are essential.

Requirements

Reliable and professional.
Organized and dependable.
Comfortable interacting with guests.
Strong work ethic and responsibility.
Ability to work independently with minimal supervision.
Ability to stay focused and think through situations.
Clear and professional communication.
Ability to use initiative to solve guest issues.
Ability to deliver excellent guest service.

Nice To Haves

Prior hotel experience.
Previous customer service experience (retail or food service is a plus).

Responsibilities

Running the front desk during your shift and serving as the main point of contact for guests.
Working independently, staying focused, thinking through situations, and keeping things on track.
Welcoming guests, completing registration procedures, assigning accommodations, issuing room keys, and providing directions and hotel information.
Maintaining accurate records of room availability, reservations, and guest accounts.
Ensuring all required documentation and transactions are properly completed.
Performing end-of-day closeout procedures.
Generating and reviewing daily reports.
Processing reservations, including creating, confirming, and canceling bookings.
Accurately handling cash, receipts, guest accounts, and credit transactions, ensuring all financial records are balanced.