Fairfield Inn & Suites Springfield - Front Desk Agent Flex Shifts

Aimbridge Hospitality • Springfield, OH

12h • Onsite

About The Position

Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Requirements

• High school diploma or equivalent
• Familiarity with hotel management software
• Familiarity with Microsoft Office suite
• Open availability for both AM (7a-3p) and PM (3p-11p) shifts, as needed.
• Weekends ALWAYS required.

Nice To Haves

• Experience in a hotel or related field preferred.

Responsibilities

• Mastering the art of warm welcomes, smooth check-ins, and friendly farewells.
• Making every interaction feel effortless and inviting.
• Keeping the front desk humming with precision, juggling reservations, requests, and surprises.
• Bringing warm vibes and top-tier service that make guests feel right at home.
• Addressing guest questions and requests to make their stay unforgettable.
• Communicating clearly, confidently, and with a smile.
• Coordinating with the team to keep things flowing smoothly.
• Thinking fast, acting smart, and turning potential hiccups into happy endings.
• Juggling reservations, check-ins, check-outs, and financial details.
• Keeping everything organized and running like clockwork.

Benefits

• Daily Pay
• Medical Coverage
• Dental Coverage
• Vision Coverage
• Short-Term Disability Income
• Long-Term Disability Income
• Term Life Insurance
• AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED