Front Desk Administrator - Southcenter, WA
About The Position
Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have partnered with over 2,000 providers throughout our 16 locations, and we are continuing to grow! This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities.
Requirements
- Strong work ethic and ownership of your role
- Willingness to work through difficult interactions in mental health office setting
- Ability to multi-task and prioritize
- Professional written and verbal communication with clients and providers
- Motivation to receive feedback and continually grow
- High School Diploma/GED required
- Minimum of 2 years of related experience preferred
- Flexibility- we are open Monday-Friday 7:00am-8:00pm and Saturday 8am-4pm
- Schedule offered: Sunday-Thursday. 8-4 Sunday's and 12-8 Monday-Thursday.
Responsibilities
- Providing excellent customer service over the phone, in person, and via email
- Creating a warm and welcoming atmosphere for clients
- Scheduling client appointments
- Supporting mental health providers with administrative requests
- Client insurance benefits verification
Benefits
- 75% coverage of health, dental, and vision insurance
- 15 PTO days accrued annually
- 6 paid holidays per year
- 401k matching
- Life Insurance
- Professional development training and opportunities for advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
