Front Desk Administrative Specialist
About The Position
This mission of Canvas Health is to bring hope, healing, and recovery to people's lives. Canvas Health's mental health and substance use disorder providers, clinicians, and staff bring their diverse lived experience to help inform and guide the care they provide to clients. Our integrated programs and services offer coordinated care to people of all ages in their homes, the community, and in our clinics. We strive for excellence in clinical care as we serve those living with mental illness, substance use disorders, crisis, unstable housing, and trauma. Serve as primary face to face contact at the front desk to greet and direct clients and visitors; answer and directs incoming telephone calls to destination; answers routine questions and relays/forwards information as necessary. Provide site based administrative support to provide integrated, efficient and high-quality services for clients and staff including completion of face-to-face administrative intakes and appointment scheduling, administrative program support, and administrative support for site / branch managers and service providers. Provide specialized program support as assigned.
Requirements
- High school diploma or equivalent.
- Minimum of two years of clerical/administrative work experience.
- Front Desk or Administrative support experience in a behavioral or medical health setting.
Nice To Haves
- Experience working with and/or delivering services to diverse populations.
- Experience with Electronic Health Record systems.
Responsibilities
- Serve as primary face to face contact at the front desk to greet and direct clients and visitors
- Answer and directs incoming telephone calls to destination
- Answers routine questions and relays/forwards information as necessary
- Provide site based administrative support to provide integrated, efficient and high-quality services for clients and staff including completion of face-to-face administrative intakes and appointment scheduling, administrative program support, and administrative support for site / branch managers and service providers.
- Provide specialized program support as assigned.
Benefits
- Generous paid time off, including holidays and personal days
- Wide-ranging healthcare coverage with options to fit your needs
- Flexible accounts for medical savings and expenses
- Supportive services through the Employee Assistance Program
- Access to exclusive discounts on entertainment, travel, dining, and more
- Retirement savings plan with contributions from the employer
- Recognition opportunities through performance-based awards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
