Administrative Specialist - Front Desk

GBQ HoldingsColumbus, OH
4dOnsite

About The Position

Provides a wide range of administrative support to the Columbus Office. Ability to multi-task and prioritize workload. Ability to take on projects with little supervision and sometimes strict time constraints. Tasks Answers and directs all incoming calls for GBQs Columbus office. Greets visitors in a professional, friendly and hospitable manner. Maintains front reception area, including conference and training rooms; serves as point person for scheduling usage. Follows procedures to open and close office daily. Arranges lunches for client/prospect/internal meetings and assists in setup. Gatekeeper for incoming tax documents for tax preparation. Assist with assurance confirmations. Assist with day-to-day building and/or maintenance requests. Profitability Tracks and reports actual client-related time. Consistently utilizes all firm and department software efficiently. Involvement with internally focused projects to improve procedures by participation in committees, technical training, HR initiatives and other firm related projects. Practice Growth Works to identify opportunities to reduce costs within the firm. Provides other services in addition to core administrative services. Demonstrates excellent written and verbal communication skills. Client Focus Utilizes appropriate procedures to completion to produce a high quality work product. Demonstrates comprehension of relevant accounting knowledge, technology concepts and other methodologies. Works in collaboration with the other administrative team members to help ensure a consistent and efficient workflow. Brand Culture|Development Exemplifies Brand Attributes of the firm. Complies with all policies and procedures of the firm. Demonstrates the ability to work individually or in a team environment and address conflict with peers and superiors. Enhances firm collaboration through interactions with associates from other departments. Consistently seeks feedback from performance manager and focuses on enhancing and developing professional and technical skills. Work Experience|Education Three to five years of administrative experience. Strong proficiency in the use of technology and PC applications, specifically, but not limited to, Microsoft applications, e.g. Word, Excel, PowerPoint, Outlook. Ability to multi-task and prioritize workload. Must exhibit attention to detail. Must have excellent written and oral communication skills. Organizational Relationships The Administrative Specialist will report directly to a Performance Manager who will provide any necessary guidance relative to administrative issues or work performance through the formal evaluation process. Special Requirements Ability to work evenings and weekends based on time of year and client demands. This is an in-office position with flexibility for appointments, etc. as approved by Performance Manager.

Requirements

  • Three to five years of administrative experience.
  • Strong proficiency in the use of technology and PC applications, specifically, but not limited to, Microsoft applications, e.g. Word, Excel, PowerPoint, Outlook.
  • Ability to multi-task and prioritize workload.
  • Must exhibit attention to detail.
  • Must have excellent written and oral communication skills.
  • Ability to work evenings and weekends based on time of year and client demands.

Responsibilities

  • Answers and directs all incoming calls for GBQs Columbus office.
  • Greets visitors in a professional, friendly and hospitable manner.
  • Maintains front reception area, including conference and training rooms; serves as point person for scheduling usage.
  • Follows procedures to open and close office daily.
  • Arranges lunches for client/prospect/internal meetings and assists in setup.
  • Gatekeeper for incoming tax documents for tax preparation.
  • Assist with assurance confirmations.
  • Assist with day-to-day building and/or maintenance requests.
  • Tracks and reports actual client-related time.
  • Consistently utilizes all firm and department software efficiently.
  • Involvement with internally focused projects to improve procedures by participation in committees, technical training, HR initiatives and other firm related projects.
  • Works to identify opportunities to reduce costs within the firm.
  • Provides other services in addition to core administrative services.
  • Utilizes appropriate procedures to completion to produce a high quality work product.
  • Works in collaboration with the other administrative team members to help ensure a consistent and efficient workflow.
  • Exemplifies Brand Attributes of the firm.
  • Complies with all policies and procedures of the firm.
  • Demonstrates the ability to work individually or in a team environment and address conflict with peers and superiors.
  • Enhances firm collaboration through interactions with associates from other departments.
  • Consistently seeks feedback from performance manager and focuses on enhancing and developing professional and technical skills.
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