Front Desk Administrative Assistant

TEKsystems • Arvada, CO

15d • $20 - $23 • Onsite

About The Position

This is an excellent opportunity for someone with healthcare front desk experience who thrives in a fast-paced environment and is looking for long-term career growth and development. We are seeking a professional, patient-focused Front Desk Receptionist to serve as the first point of contact for patients and visitors while supporting a busy team of healthcare providers.

Requirements

• Minimum of 1 year of healthcare front desk, medical receptionist, medical office, or dental office experience
• At least 1 year of EMR/EHR experience
• Experience working with a multi-line telephone system
• Strong customer service and communication skills
• Excellent organizational and multitasking abilities
• Critical thinking and problem-solving skills
• High School Diploma or GED

Nice To Haves

• Experience with Epic EMR
• Insurance verification experience
• Medical specialty clinic experience

Responsibilities

• Welcome and assist patients and visitors in a professional, friendly manner
• Verify insurance coverage, referrals, and patient demographics
• Complete and update patient registration information accurately
• Schedule, confirm, and reschedule patient appointments
• Answer and manage a multi-line phone system
• Route messages and communicate effectively with providers and staff
• Assist patients with appointment-related questions and requests
• Support urgent medication refill and medical records requests
• Collect and post patient payments and co-pays
• Maintain accurate daily balancing and payment records
• Coordinate scheduling across multiple providers and clinic locations

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED